Ralphie answers your tenants, prospects and 2 a.m. emergencies — in whatever language they speak — and writes the work order or prospect card straight into Rent Manager.
Each option is a scripted, guard-railed conversation with a defined write-back into Rent Manager. Add, remove or rename options; Ralphie can answer as "Alice" for one company and "Sam" for another.
Opens with the 911 disclaimer, collects the essentials one question at a time, confirms them back and pages your on-call tech while the tenant is still on the line.
Takes the request, checks whether it affects habitability, and files a work order with the right priority. Never promises a repair window.
Quotes live availability from Rent Manager, qualifies the prospect (voucher, income, history) and points them to your application.
Walks residents into the resident portal. Reads a balance only after name, address and account number all match. Never touches the ledger.
Explains the process, routes status questions to your office and never negotiates or implies terms. Built for Massachusetts RAFT first.
Takes a complete message, reads it back, and creates a task for a human. Warm-transfers to your staff during business hours.
Ralphie connects through Rent Manager's API with a scoped user you control. Reads recognize callers and answer accurately; writes land as service issues, prospects, notes and tasks. Never ledger changes.
If your portfolio runs on something else, connectors are built with you during onboarding.
Forward a line after hours, on overflow or always, or give Ralphie a new number. Warm-transfer to a human any time.
Per door, with inbound minutes included. Early-access pricing locks for 12 months when you start.
Most teams start with the after-hours line. Forward it to Ralphie for two weeks, read the transcripts, and decide with real calls in hand. Tell us what you run and we'll tell you honestly what's ready today.